It simply stops your mobile provider from forwarding your unanswered calls to YouMail for handling. Is deactivation the same as canceling?ĭeactivation is NOT the same as canceling your YouMail account. Also, please note that if you’re a paying customer, you will still get charged if you do not cancel your YouMail order. Equally, deleting the app does not automatically deactivate your account.
In any instance, deactivating your call forwarding does not uninstall the app from your phone. Some have changed to a carrier offering a service like YouMail. Some customers choose to deactivate their call forwarding but leave the account open in case they have a full inbox and don't want to bother downloading every message. Once you complete the deactivation process, YouMail will no longer have access to transcribe your voicemails or protect your voicemail box from spam. Just like when you activated your phone with YouMail, the deactivation process sends carrier codes - either via the app or by manual dialing - to your mobile provider to ask them to stop forwarding your unanswered calls to YouMail. IMPORTANT: This process must be done from your phone itself OR by your mobile provider (at your request). Since this is something you're asking your mobile provider to do (or, rather, STOP doing), it is a process that must be done from your phone.
Deactivation refers to the process of stopping your mobile provider from forwarding your unanswered calls to YouMail.
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